At RUNGOAL, we believe that excellent service begins long before the machine arrives. Our pre-sales process is designed to understand your production goals and tailor the ideal equipment solution to fit your needs.
Collect basic information: product types, tube specifications, desired automation level, production capacity
Identify industry and application scenario (e.g., furniture, lighting pole, ground screw, etc.)
Our technical team analyzes your production requirements
If needed, we request workpiece drawings, photos, or videos for reference
Recommend suitable machines and configurations
Provide layout suggestions if multiple machines or automation is involved
Share similar case studies or sample references
Submit a detailed quotation, including:
Equipment configuration
Optional features
Lead time and warranty
Shipping and payment terms
Video meetings for machine demos, Q&A sessions, and technical walkthroughs
Real-time inspection of similar running machines in our factory
Customers can send sample tubes for trial processing
We share video reports and performance results for evaluation
Adjust the solution based on feedback
Clarify installation conditions, power requirements, space layout
Assist with import compliance (certifications, voltage specs, etc.)
At RUNGOAL, we don’t just build machines — we deliver trust. During the production and delivery phase, our team follows a strict workflow to ensure every detail meets your expectations and industry standards.
Final confirmation of machine configuration, model, and custom requirements
Internal technical review to validate specifications, control system standards, and special requests
Allocate production slot and issue manufacturing schedule
Assign dedicated project coordinator for progress tracking and updates
All components are processed and assembled under strict quality standards
Core parts (e.g., forming heads, molds) undergo tolerance checks and functionality tests
Key suppliers (motors, PLCs, HMIs) are verified before integration
Provide regular production updates via email, video, or messaging
Optional: real-time video calls for visual factory inspection
Conduct full machine testing with real or simulated materials
Verify forming accuracy, stability, safety, and automation sequences
Share test video and final inspection report with customer
Industrial-grade packaging to prevent damage during transport
Customized wooden crates or metal frames for heavy machinery
Arrange shipment as per Incoterms (FOB, CIF, EXW, etc.) and assist with export documentation
Confirm shipping details with customer (ETA, tracking, container loading plan)
Deliver machine drawings, manuals, and installation guide together with the shipment or via email

WELCOME TO CONTACT US FOR YOUR CUSTOMIZED SOLUTION
